Terms and Conditions

1. Acceptance of Terms

By using Dura Mater Technologies, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you are not authorized to use the App.

2. License and Access

Dura Mater Technologies grants you a limited, non-exclusive, non-transferable, revocable license to use the App for your personal or internal business use. You may not reproduce, modify, distribute, or otherwise exploit any part of the App without the express written consent of Dura Mater Technologies.

3. User Conduct

You agree not to engage in any of the following prohibited activities:
  • Violating any laws or regulations.
  • Breaching these Terms or any other agreements with Dura Mater Technologies.
  • Attempting to interfere with the proper functioning of the App.
  • Using the App for any illegal or unauthorized purpose.

4. Privacy

Your use of the App is also governed by our Privacy Policy, which can be found here. By using the App, you consent to the terms of the Privacy Policy.

5. Intellectual Property

All content and materials available in the App, including but not limited to text, graphics, logos, button icons, images, and software, are the property of Dura Mater Technologies and are protected by applicable intellectual property laws.

6. Limitation of Liability

To the fullest extent permitted by applicable law, Dura Mater Technologies shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

7. Termination

Dura Mater Technologies reserves the right to terminate or suspend your access to the App at any time, for any reason, without notice.

8. Changes to Terms

Dura Mater Technologies reserves the right to modify or revise these Terms at any time. Your continued use of the App after any changes to these Terms will constitute your acceptance of such changes.

9. Subscription Plans and Database Storage

Our Donor Management System offers different subscription plans with varying features and storage limits:

  • Professional Plan: Includes 512 MB of database storage. This plan is designed for small to medium-sized organizations.
  • Enterprise Plan: Includes unlimited database storage. This plan is designed for large organizations with extensive data requirements.

Database storage limits are enforced per subscription plan. If you exceed your plan's storage limit, you may need to upgrade to a higher plan or contact support for additional storage options.

10. Payment Processing

All payments are processed securely through Razorpay payment gateway. By making a payment, you agree to:

  • Provide accurate payment information
  • Authorize Dura Mater Technologies to charge your payment method for the selected subscription plan
  • Understand that all transactions are final unless otherwise stated in our refund policy

11. Auto-Renewal

Subscriptions will automatically renew based on your selected billing cycle (monthly or yearly) unless cancelled before the renewal date. You will be charged the subscription fee at the beginning of each billing cycle.

You can cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period, and you will continue to have access to the service until that time.

12. Refund Policy

Refunds are subject to our refund policy. Generally:

  • Refund requests must be submitted within 7 days of the initial purchase
  • Refunds are processed within 5-10 business days after approval
  • Partial refunds may be provided for unused portions of annual subscriptions
  • Refunds are not available for services that have been used extensively or for custom enterprise solutions

For specific refund inquiries, please contact us at [email protected].

13. Governing Law

These Terms are governed by and construed in accordance with the laws of Supreme Court of India.

Contact Information

If you have any questions about these Terms, please contact us at [email protected].